Parks Canada Agency Interpreter Positions in Manitoba

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

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Inventory will remain open in case of additional vacancies.
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The Manitoba Field Unit seeks to fill Heritage Presenter and Interpretation Coordinator positions in our Visitor Experience Team. We’re looking for candidates with a passion for customer service, and working to bring history to life! This process will be used to staff future and current vacancies in interpretation at Lower Fork Garry and the Forks National Historic Sites. We have various full time seasonal and temporary positions we anticipate hiring for 2023.

Parks Canada has an amazing mandate. We protect and present some of Canada's most iconic places! Watch the following video to see what life at Parks is all about: https://www.youtube.com/watch?v=zHLFUaocShg

Appointments from the process may be determined by applying one or more of the following criteria (note: further assessment may be required):
- Matching of the individual’s experience or qualifications to the needs of the work team;
- Matching of the individual’s experience or qualifications to the specific duties of the position(s) being staffed;
- Depth, breadth, type and/or performance quality of specific work experience;
- Language proficiency;
- Availability of candidate;
- Business needs relevant to the position(s) being staffed;
- Additional or specified qualifications;
- Employment Equity;
- Respect of and ability to meet conditions of employment.

In support of achieving a diversified workforce, preference may be given to qualified candidates self-identifying as belonging to one of the Employment Equity groups: *Indigenous Peoples, Racialized Communities, and Persons with Disabilities.

*In this process, we are using the terms “Indigenous Peoples’’ and “Racialized Communities” as they align with international usage and in this process, replace the legislative terms “Aboriginal peoples” and “Visible Minorities’’ that appear in the Employment Equity Act and the Employment Equity Regulations. The definitions have not changed.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

An assignment or an acting appointment is a temporary resourcing option. The approval of your substantive manager will be required before an offer can be made.

Duties

As a member of the visitor experience team, your passion for tourism, history, nature and customer service will contribute to the development and delivery of engaging memorable, high quality Parks Canada experiences. If you’re ready to be an ambassador for the largest tourism provider in the country, we invite you to apply today.

►►►STREAM 1: Heritage Presenter positions (GT-01): delivers interpretive presentations, programs and activities to visitors at Parks Canada Sites in Manitoba South. Greets and orients visitors to the services offered by Parks Canada. We’re looking for candidates with customer service skills to fill these positions.◄◄◄

►►►STREAM 2: Coordinator and Team Lead positions (PM-02): we have positions available in Historic Interpretation and Visitor Services. Positions in Interpretation plan, adapt and deliver interpretive presentations, programs and activities to visitors at the Forks National Historic Site and Lower Fort Garry National Historic Site. Positions in this stream may be asked to deliver training for other staff, supervise students and Heritage Presenters and support Occupational Health and Safety activities.◄◄◄

Work environment

A passionate, diverse group of people from a variety of functions, work together as the Manitoba Field Unit. The field unit manages seven national historic sites and one national park which are broadly dispersed throughout southern and northern Manitoba. These are: Wapusk National Park; Prince of Wales Fort National Historic Site; York Factory National Historic Site; Lower Fort Garry National Historic Site; St. Andrew’s Rectory National Historic Site; The Forks National Historic Site; Riel House National Historic Site and Linear Mounds National Historic Site. The Manitoba Field Unit south is responsible for developing and delivering programs and visitor experiences at six of these National Historic Sites. The team works collaboratively with Indigenous partners such as the Treaty One Nation, and the Manitoba Métis Federation to ensure all perspectives are considered.

Intent of the process

This process will be used to staff various positions in various tenures in the Visitor Experience South Team of the Manitoba Field Unit. Successful candidates will be expected to be available to work at Parks Canada operated sites across Manitoba South. The main work locations are St. Andrew’s, Manitoba (Lower Fort Garry National Historic Site) and Winnipeg, Manitoba (The Forks National Historic Site).

This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.

Positions to be filled: 5

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or Public Service Commission approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position.

Note: Acceptable combination of education, training and experience:

Two years of secondary school or PSC approved alternatives;

AND

Successful completion of a minimum of one (1) course relevant to the duties of the position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers including training provided by Indigenous elders or group that may include but are not limited to courses in education, tourism, recreation, leisure studies, heritage interpretation, communications, public speaking, performing arts).

Degree equivalency

EXPERIENCE - ALL STREAMS
• Experience delivering heritage programming and/or visitor services to groups including children, families or international visitors;
• Experience in delivering information to groups in face-to-face situations with the purpose of educating, informing, engaging, entertaining and/or motivating.

EXPERIENCE - STREAM 2
• Experience in working with stakeholders, partners and/or vendors (i.e. retail service providers, tour operators, school boards, communities and/ or Indigenous groups);
• Experience supervising staff or volunteers.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE (ALL STREAMS)

Depending on the position(s) to be staffed, other qualifications may be used by the hiring manager(s). If so, candidates will be provided with the opportunity to submit all relevant information and will be informed prior to being assessed in relation to other qualifications that may apply.

• Experience in giving instructions and/or delivering training;
• Experience in the delivery of natural and/or cultural heritage programs;
• Experience in theatre/performing arts, heritage interpretation, adult education museum education or story telling.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative --B/--B

Information on language requirements

KNOWLEDGE - ALL STREAMS
• General knowledge of Canada’s natural and/or cultural heritage;
• Knowledge of Parks Canada and its mandate.

KNOWLEDGE - STREAM 2
• Knowledge of program or services planning, delivery techniques and best practices;
• Knowledge of employee scheduling, performance evaluation, and training processes.

ABILITIES - ALL STREAMS
• Ability to communicate effectively orally and in writing.

CORE COMPETENCIES - ALL STREAMS
• Demonstrating integrity and respect;
• Thinking things through;
• Working effectively with others;
• Showing initiative and being action-oriented.


The "Core Competencies" listed above will form the foundation of the assessment process - you will be screened based on the responses to the experience questions; you will be assessed during the interview phase on how you demonstrate these core competencies; and finally, we will be using the core competencies to confirm references.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE
• Knowledge of communication, presentation and interpretive techniques such as storytelling, demonstration, theatre programs or guided walks;
• Knowledge of natural and cultural heritage of The Forks National Historic Site, Lower Fort Garry National Historic Site and Riel House National Historic Site.

Conditions of employment

CONDITIONS OF EMPLOYMENT
• Reliability security check;
• Possession of a valid class 5F driver’s license;

OPERATIONAL REQUIREMENTS
• Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays;
• Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements;
• Be available to work at various locations across Manitoba South, including the Forks National Historic Site, Riel House National Historic Site and Lower Fort Garry National Historic Site;
• Work and/or travel in varied terrains, weather conditions, isolated locations and by various means of transportation;
• Stand/walk for prolonged periods while delivering tours, visitor services or interpretive programming.

Certain positions may require incumbents to
• Handle historic weapons or other types of materials;
• Wear a historic costume.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

Persons are entitled to participate in the appointment process in the official language of their choice.

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

Management may choose to invoke an additional(s) qualification(s) at any point of the process.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Apply online