GC Jobs

Anticipatory - Interpretation Officer / Coordinator II

Reference number: CAP23J-023612-000014
Selection process number: 2023-PKS-LLYK-EA-072
Parks Canada - Lake Louise, Yoho & Kootenay Field Unit & Banff Field Unit - Visitor Experience
Banff (Alberta), Banff National Park of Canada (Alberta), Lake Louise (Alberta), Kootenay National Park of Canada (British Columbia), Radium Hot Springs (British Columbia), Yoho National Park of Canada (British Columbia)
Term, Acting, Assignment-at-level
$67,539 to $72,767

Closing date: 3 January 2024 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***Important Information and Instructions***
1. Living accommodations may be provided depending on the location and its availability, though not guaranteed.
2. Individuals who qualified on process 2022-CAP-BNP-EA-084 need not apply for this competition.
3. We will only accept on-line applications received via the jobs.gc.ca website.
4. Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

NOTE: When submitting your application to this selection process, you will be required to answer text questions to demonstrate how you meet the essential qualifications (education and all essential experiences).

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes.

Applications for this inventory competition will be pulled on September 20, 2023, November 3, 2023, and January 4, 2024. Subsequent applications will be pulled if and when required.

The inventory
📢 When you apply to this selection process, you are applying to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The advantage of an inventory is to apply only once. In addition, you will be considered for several job offers between Banff, Lake Louise, Field and Radium Hot Springs. We therefore encourage you to submit an application as soon as possible, as we have ongoing needs!

What to expect after you apply?
• Your application will be placed in the inventory;
• When there are job openings, managers could use the inventory to fill their positions;
• If your application is selected for further consideration, you’ll be notified by phone or email.


Plans, adapts, develops and delivers interpretive programs, activities, and events to provide visitors of the park with opportunities to discover, appreciate, learn about and enjoy the place and its natural and/or cultural resources and understand their significance to Canada.

Interpretive programs may include: hands-on and participatory activities, visitor-centered activities, story sharing, guided walks, evening theatre and campfire programs, visiting busy day-use areas to encourage visitors to keep clean picnic sites, supporting 3rd party programming, and monitoring secondary roadways by vehicle to provide safe wildlife viewing messages.

Supervises, trains, and provides support/feedback to other interpreters and/or students.

Communicates with leadership staff/ other functions to ensure smooth day-to-day operations of interpretation team.

Work environment

This could be your workplace: Rocky Mountain peaks, turquoise glacial lakes, picture-perfect mountain towns, abundant wildlife, thousands of years of human history, and scenic drives come together in Banff, Kootenay and Yoho National Parks. Millions of visitors travel to these iconic national parks for a variety of activities including hiking, biking, skiing, camping, learning about culture, and connecting with nature in some of the world’s most breathtaking mountain scenery. Banff, Yoho & Kootenay National Parks are part of the Canadian Rocky Mountain Parks UNESCO World Heritage Site.

Our dedicated, multidisciplinary teams work together to maintain and improve our unique infrastructure to ensure long-term environmental sustainability, conservation of built heritage, and great visitor experiences.

Top 6 reasons to work for Parks Canada:
⚖️ Work-life balance
📅 Paid vacation and leave
📚 Training and professional development
🏞️ Working in beautiful locations
🤝 Diverse and inclusive workplaces
🍁 Contribution to public service

Intent of the process

The results of this process will be used to fill anticipated temporary vacancies for 2024 and may be used in the future to fill permanent or temporary vacancies that may arise at the Interpretation Officer/Coordinator II, PM 02, in various locations, with full or part-time hours, for various tenures, such as: Seasonal Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A minimum of two (2) years post-secondary education or acceptable combination of education, training, and experience.

Degree equivalency:
An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, public speaking, dramatic arts, museum studies, traditional Indigenous teachings, history or other discipline relevant to the position) may be considered.

Degree equivalency

Recent* and significant** experience in the following areas:
• Experience creating/developing interpretive programs for a wide range of audiences using a variety of presentation techniques;
• Experience in delivering programs related to natural and/or cultural interpretation, theatre/performing arts or public communications;
• Experience in supervision and/or coaching in a work environment.

Recent* is over the last three (3) years; significant** is experience acquired in performing duties for a minimum of 4 consecutive months.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential or Bilingual Imperative (--B/--B)

Information on language requirements

• Interpretive theory and techniques such as storytelling, demonstration, theatre programs or guided walks;
• Natural and cultural heritage specific to Banff, Yoho and Kootenay National Parks.

• Adaptability - Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups;
• Client Focus - Providing service excellence to internal and/or external clients;
• Communication through Interpretation - Listening to others and communicating articulately to inform, influence and involve;
• Ability to manage resources (time, financial, human, physical and information resources) to achieve planned goals;
• Developing Others - Fostering employee development by providing a supportive learning environment.

Personal Suitability
• Exercises sound judgment;
• Communicates effectively orally and in writing;
• Takes responsibility;
• Personally connects with others.

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements
• Willing and able to work shift-work, late evening hours and/or weekends, and/or statutory holidays and provincial holidays;
• Willing and able to wear a Parks Canada uniform as per the uniform policy and/or dress in costume as per Parks Canada requirements;
• Willing and able to work and /or travel in varied terrains, weather conditions, isolated locations and by various means of transportation;
• Willing and able to stand/walk/hike/drive for prolonged periods;
• Willing and able to work from various locations.

Conditions of employment

• Obtain and maintain Reliability Status security clearance;
• Possession of a valid class 5 Driver’s License.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

Each person is entitled to participate in the appointment process in the official language of their choice.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Amber DeKam, Interpretation Coordinator V
Date modified: